At Moonshine Dental, Skin and Hair Clinic, your care is our highest priority. We are committed to upholding the dignity, rights, and voice of every individual who walks through our doors. This page outlines your rights as a patient and the support available to you through our patient advocacy system.
Right to Respectful and Compassionate Care
You have the right to be treated with dignity, empathy, and respect—regardless of age, gender, race, religion, nationality, or health condition.
Right to Informed Consent
Before any procedure or treatment begins, you have the right to clear, honest information about the diagnosis, proposed interventions, potential risks, and alternatives—so you can make informed decisions about your care.
Right to Privacy and Confidentiality
Your personal health information will be handled with the highest confidentiality. We comply with all relevant data protection laws and ensure your records are secure.
Right to Access Your Medical Records
Upon request, you are entitled to review or obtain a copy of your medical records in a timely manner.
Right to Refuse Treatment
You may decline any treatment or procedure, and we will respect your decision while ensuring you understand the medical implications.
Right to Continuity of Care
You are entitled to consistent, coordinated care, including timely follow-ups and referrals when necessary.
Right to Raise Concerns or Complaints
You have the right to voice feedback, report concerns, or file a complaint without fear of discrimination or compromise to your care.
Our dedicated Patient Advocacy Team is here to ensure your experience is safe, transparent, and empowering. Whether you have a question, concern, or need assistance navigating your treatment options, we’re here for you.
You can reach our Patient Advocacy team via:
📧 Email: su*****@*******ne.com
📞 Phone: 086993 37889
📍 In-person at the reception – just ask for a patient advocate.
We offer expert dental, skin, and hair care using advanced technology and personalized treatments—all in one place to help you look and feel your best.
